BEYOND BUREAUCRACY: PUBLIC ADMINISTRATION REFORMS AND THE QUEST FOR INCLUSIVE SOCIETIES IN THE DEVELOPING WORLD

Abstract

Public administration in developing countries has long been characterized by rigid bureaucratic structures, centralized authority, and limited citizen participation. While reform efforts have sought to modernize institutions, enhance efficiency, and promote good governance, the deeper challenge lies in transcending bureaucratic inertia to create inclusive and responsive systems. This paper, titled “Beyond Bureaucracy: Public Administration Reforms and the Quest for Inclusive Societies in the Developing World”, critically examines reform trajectories across selected developing regions, highlighting both successes and persistent barriers. Through a comparative approach, it explores how decentralization, digital governance, participatory mechanisms, and capacity-building initiatives have reshaped the relationship between state and society. The analysis demonstrates that reforms achieve sustainability and inclusiveness only when they are context-specific, citizen-centered, and embedded within broader democratic transitions. Ultimately, the paper argues that public administration reform must move beyond efficiency-driven models to embrace equity, empowerment, and accountability as guiding principles, offering valuable lessons for building inclusive societies in the Global South.