Bridging the Gap: Aligning Employee Development with Level 4 Organizational Performance

Abstract

This paper examines the year-long gap between employee development and quantifiable Level 4 organizational outcomes. Although organizations are putting a lot of money in development, not many of them can connect these programs with tangible performance outcomes. Through a quantitative study on 100 respondents, this study will test a model in which behaviour change and transfer climate are the measures that mediate the outcomes. The results verify that training is not sufficient but its effectiveness depends greatly on how employees transfer skills into the job and is mediated by support of managers. The statistical test revealed a high positive relationship between strategically aligned training and KPI improvement. The article comes out with the conclusion that the performance gap can only be addressed by going beyond mere learning indices by focusing on the issues of application at the workplace and enabling organizational conditions.